Terms & Conditions

Revision Policy

The allotted number of revisions is based on your selected package. You may request revisions as specified in your package details. We aim to provide the best service and will continue revising until your needs are met.

No additional charges will apply unless the design concepts are changed. Revised designs will be delivered within 48 hours. Changes requested after finalization will be considered a new order.

Refund Policy

Refunds will not be provided if any of the following apply:

• You chose a special package.
• The primary design concept was approved.
• You requested revisions.
• The cancellation reason is unrelated to the company.
• No contact was made for more than 2 weeks.
• Company policies were violated.
• You consulted another designer for the same project.
• The creative brief lacked necessary details.
• You requested a complete design change.
• The refund request exceeded the allowed time frame.
• The business is closing or changing names.
• Refunds will not be given for reasons such as "change of mind" or "partner disagreement".
• If dissatisfied with one service in a bundle, refund only applies to that service — not the entire bundle.
• No refunds after 15 days from purchase date.
• Non-refundable services: SEO, social media management, domain registration, trademarks, hosting, SSL/DDoS, etc.
• A partial refund (max 25%) is possible if no brief is received within 10 days.

Note: Global Agile Publishers reserves the right to reject any project or cancel contracts when deemed necessary. Post-refund, all rights to submitted designs revert to the company.

Claim Your Refund

To request a refund, please email us at: info@globalagilepublishers.com

Once we receive your request, we will analyze the case and begin processing accordingly.

After receiving your refund, you forfeit all rights to the submitted designs. These designs will be registered with copyright agencies to protect intellectual property.

Quality Assurance Policy

We are committed to meeting your expectations. Our designers carefully craft every design to ensure quality and satisfaction.

Satisfaction Guarantee

• Unlimited revisions to ensure your satisfaction.
• We aim to exceed your expectations with each project.
• Revisions continue until you're satisfied (subject to your selected package).

Delivery Policy

• Orders are delivered to the account/email provided in the Order Confirmation.
• Turnaround time depends on the selected package (minimum 3 business days).
• For urgent deliveries, please contact our customer support team directly.

Record Maintenance

We maintain records of finalized designs. If an order is misplaced, we can resend the files.

Customer Support

Our support team is available 24/7 to assist with any queries or concerns you may have.

Communication Policy

• We are only responsible for communications made via official channels (globalagilepublishers.com or contact numbers listed on our site).
• We are not liable for third-party communication or damages.
• Project activation charges apply if the client does not respond for over 45 days.
• We ensure the accuracy of information provided via our official domain only.